End of ITEC610

Overall this class was quite enjoyable, challenging and kept my attention. I personally enjoy learning something about technology, but not so much the writing part. I had to push my self to stay on task with check conferences and making sure that I was on the same page with the team while writing the group paper. Google Docs was a first for me and I am not sure if I will use it again but it will take time for it to grow on me. Information technology is an important subject to study while in the business today and that will not change anytime soon in the future. I am pround to now understand the purpose of the CRM and what the main purpose of it is with support desk.